Thank you for contacting Amazon.co.uk.

Please allow me to apologise for any inconvenience we have caused
with the pricing of " Lair (PS3)" and " Folklore (PS3)" .

Please note that if an item' s correct price is lower than our stated
price, we charge the lower amount and ship you the item. If an
item' s correct price is higher than our stated price, we will, at
our discretion, either contact you for instructions before shipping
or cancel your order and notify you of such cancellation.

We realise that the cancellation of this item may have been
disappointing, but we want to make sure that your decision to make a
purchase with us is based on the most accurate information possible.

Please know that this situation was the result of a combination of
technical and human errors, and that in no way did we intend for
this to happen. Once we found out that a pricing error has been
occurred we have cancelled the outstanding orders, we are sorry that
your order was affected.

Amazon.co.uk endeavors to provide our customers with the best
possible online shopping experience and we realise that on this
occasion, as a result of a pricing error, we have not met that
standard.

We notified you as soon as we learned that the price of this item
had changed. We do genuinely regret having made this mistake and
apologise again for the inconvenience you have experienced.

You can read more about our pricing policies in our Help pages:

http://www.amazon.co.uk/gp/help/customer/display.aspx?nodeId=1040616

The Conditions of Use and Sale displayed on our website clearly
state that there is no contract between Amazon.co.uk and the
customer for an item until Amazon.co.uk accepts the customer order
by e-mail, confirming that it has dispatched the item. The order
confirmation e-mail is simply an acknowledgement of our receipt of
your order and no contract is formed until we send an e-mail
confirming that we' ve dispatched the item.

Until that time, Amazon.co.uk is within its rights not to accept
your order and may indicate its non-acceptance by cancelling your
order.

For further information on our Conditions of Use and Sale, please
see our online Help Desk at the following link:
http://www.amazon.co.uk/gp/help/customer/display.aspx?nodeId=1040616

We endeavour to provide our customers with the best possible
customer experience and we realise that on this occasion, as a
result of a pricing error, we have not met that standard. We do
genuinely regret having made this mistake and apologise again for
the inconvenience you have experienced.

I hope that you will allow us another opportunity to prove the
quality of our service to you in the future. We hope you will
continue to enjoy shopping at Amazon.co.uk.


Please let us know if this e-mail answered your question:

If yes, click here:
http://www.amazon.co.uk/rsvp-y?c=uhrahhfu3456370725
If not, click here:
http://www.amazon.co.uk/rsvp-n?c=uhrahhfu3456370725&q=ukff

Please note: this e-mail was sent from an address that cannot accept
incoming e-mail.

To contact us about an unrelated issue, please visit the Help
section of our website.


Warmest regards

Jai kumar H.
Customer Service
Amazon.co.uk