Peter Moore admit lots of failures and finally react!!

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QuezcatoL
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Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 06:55
Every gamer with a 360 get a 3 year warranty since purch,to fix the red light,thats right so for 1.5 year ahead you wont even have to tell the support when you got it,they know its gonna be fixed.

GJ.

A 3 year warranty in a store,well atleast in Sweden cost around 80-100+$
Now Xbox360 looks even more worth its money for lots of gamers
< Message edited by quezcatol -- 5 Jul 07 23:03:02 >
Even if you break 2 legs from a crab it still runs!
What you gotta do is find its weak spot and do massive damage at it.

SpaceJase
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 07:49
Excellent news! This takes away the paranoia of turning on my 360.

Agent Ghost
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 07:55
It' s about fucking time. I bet the 360' s are costing MS more money than the PS3' s for Sony because of console failure.

Tiz
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 08:29
Phew, I hope this applies to every unit, every country, because my 360 broke
down, and it' s a 2005 unit, and I was told that M$ are only recalling the ones in
America and giving free replacements, but not the ones in UK which blows ass.

It' s good they' re doing this, what shoddy deal did they sign with the anti-christ of
trading standards? The failure rate is ridiculous...
There are two rules to success:

1. Never tell all you know.

Silentbomber
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 09:35
This issue is not going to be easily fixed or go away without a fight, remember even if they make stable units partically every 360 has to be replaced.

I just hope they have 6-7 million boxes ready.
< Message edited by Silentbomber -- 6 Jul 07 1:36:25 >
Change is inevitable. Except from a vending machine.

Viva La Revolution! erm, I mean Viva La Wii!

Abasoufiane
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 09:56
this is not a fix to the situation , they should invest in fixing the problem from the root, change the heatsink or something... this reaction has just made it official, " we fucked up the hardware, we' re sorry"

QuezcatoL
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 09:57

this is not a fix to the situation


For us with non hacked xbox360 it is atleast something.
Even if you break 2 legs from a crab it still runs!
What you gotta do is find its weak spot and do massive damage at it.

Abasoufiane
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 10:26
of course it' s soemthing but it' s far fromenough , you can fix something by extending the warranty, this is not a fix, peopel need to be sure that their system won' t break, it always sucks when you go through the hassle of sending your console back plus your wasted time... MS might lose the whole console war just because of this.

notice that it took them forever to act like this, if it wasn' t for the media " lately" which put a huge pression by writing many articles about the critical situation, MS wouldn' t do much... the media, forums are our only weapons against those companies, god bless internet.

mastachefbkw
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 10:46

this is not a fix to the situation , they should invest in fixing the problem from the root, change the heatsink or something... this reaction has just made it official, " we ***ed up the hardware, we' re sorry"


Im all for fixing the problem, but at the rate 360s are breaking, Wouldnt you think they have more fixing to do than selling?

UnluckyOne
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 10:51
Specific information can be found here

locopuyo
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 13:21
AWESOME, cause my 360 just now is back to 3 red lights.
"If you knew how good I am you would think I'm modest."

mastachefbkw
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 15:20

AWESOME, cause my 360 just now is back to 3 red lights.


Did you try the towel?

Vx Chemical
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 15:47
This makes me reliefed, hopefully ill get a working one that will last me the entire lifespan of the console!

Dagashi
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 16:09

A 3 year warranty in a store,well atleast in Sweden cost around 80-100+$
Now Xbox360 looks even more worth its money for lots of gamers


While it' s a good thing that they are taking care of the people who already bought one, I highly disagree with the statement that its worth its money even more so now.

For me, I don' t want to know that when my console bricks(which all 360' s currently will) that they will replace it(takes a week minimum, more like a month for most). I want to know it will not break, and that if it does, its a rare case.

I have been working a lot lately, and have got enough cash to drop a sizeable chunk towards gaming. Since I' m waiting for DLP TV' s to become more prolific with LED units I really only have two options, a new console, or a new comp.

Considering I don' t want a comp for anything but Crysis, and would rather wait till its out for a while so I have a rig that can run it at high settings, I really only have one option.

So, I have been thinking about the 360. But I' m having a hard time rationalizing it knowing the Elites aren' t made much(if at all) better, and are still on a 90nm chipset. I want to play Forza and Bioshock, not to mention more games to come this fall, but I don' t wanna end up with a brickbox after spending $550 CDN on an elite.

So to sum up. It' s great they admitted it fucked up. But it doesn' t mean that 360' s still need to shape up and need to prove they don' t break so much anymore. For a guy like me who has owned so many consoles over the years, and so many computers, monitors, TV' s, Cd players, everything electronic pretty much, and had good experiences with 90% of them, its really hard to accept the miserable reliability of the 360.

AND GOD DAMN IT I WANT ONE! Bioshock looks so badass.

alijay034
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 16:28
If you want one get one, if your worried your little pool of money will be wasted spend it on something else. My 360 is over a year old and nothing wrong with it, it gets used for at least an average of 4-5 hours a day. The only issue I had was a game disc that was faulty. Oh and a kitten playing with the component cable, the TV which it uses has given me more problems and that is 9 months old! You have 2 choices either get one or don' t. Don' t whine about value for money, no console is value for money as it is a luxury item.

As for this extended warrenty I would suggest that this is something of a start from M$ regarding this issue, and I would like to think that there will be further announcements in the coming weeks and months regarding this and other 360 issues.
< Message edited by alijay034 -- 6 Jul 07 18:59:46 >

Dagashi
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 16:45

ORIGINAL: alijay034

If you want one get one, if your worried you little pool ogf money will be wasted spend it on something else. My 360 is over a year old and nothing wrong with it, it gets used for at least an average of 4-5 hours a day. The only issue I had was a game disc that was faulty. Oh and a kitten playing with the component cable, the TV which it uses has given me more problems and that is 9 months old! You have 2 choices either get one or don' t. Don' t whine about value for money, no console is value for money as it is a luxury item.

As for this extended warrenty I would suggest that this is something of a start from M$ regarding this issue, and I would like to think that there will be further announcements in the coming weeks and months regarding this and other 360 issues.


For someone with kids and who is supposedly mature, your responses are sure antagonistic and snide.


Don' t whine about value for money, no console is value for money as it is a luxury item.


Maybe true, but some are better value than others. Just like with cars, hell, like most things in this world. The 360 would be great value for money
if it didn' t break.

Also, just because your 360 hasn' t broken, that doesn' t mean that 3 out of 4 guys I know haven' t had theirs break, not to mention the fact that everyone else on this forum seems to have had a 360 brick.


if your worried you little pool ogf money will be wasted spend it on something else.


For someone who says ps3' s cost way too much, you sure talk a lot of trash to me when all I' m saying is that I would be dissapointed to have a $550 console break on me.

Dagashi
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 16:57
I should add that I am planning on buying a 360 Elite when Bioshock releases, I just can' t pretend that I' m not a bit concerned that I might have to end up sending it in within a year.

Ornodeal
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 17:19
Good for you, I' m sure you will enjoy it. And even if you do have to send it back it won' t cost you anything, so won' t impact its value.

To refer back to the analogy earlier, if you bought a car new, you would have to send that back to the manufacturer (well, their representative the dealer) in order to have it serviced every year to validate the warranty. We don' t have to with consoles

uumai
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 17:51
Well Dagashi, I agree with you on this one.

WHen Gears came out I wanted a 360. The failure rate of the system turned me off, I intended to wait until new manufactured units 65nm etc that will hopefully not have the same issue before buying one.

Still this is good for the ones who already own the system, but I don' t want to buy the system and have the hassle of sending it back x amount of times during the 360' s life span.
NiGHTS into Dreamcast

Abasoufiane
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 19:30

Well Dagashi, I agree with you on this one.

WHen Gears came out I wanted a 360. The failure rate of the system turned me off, I intended to wait until new manufactured units 65nm etc that will hopefully not have the same issue before buying one.

Still this is good for the ones who already own the system, but I don' t want to buy the system and have the hassle of sending it back x amount of times during the 360' s life span.


This is obvious, you do not want to send your console back each time, you don' t want to know that your console might die anytime, waste of time and giving you more stress. A LOT OF PEOPLE will be turned off for sure from buying a 360 and wait until things get fixed, When Microsoft will REALLY feel the burn, they will change the manufacturing NO DOUBT ABOUT IT.

i remember Anti sony people pointing that sony consoles fail and bla bla bla and that with MS they don' t have to worry about that... MS released the most fucked up console ever in the history of video games.

QuezcatoL
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 20:45
Most people dont have to send back their xbox,ever.

I' ve many friends and me included who never had too.
there is 12 million people with xbox360,how many has complained over the web that u seen? perhaps 100.

k
100 out of 12 million.

Now im sure the real number is around 5-8% that breaks,anyone who thinks its 33% must be a retard irl,every thrid 360 owner has his 360 broken down?
I know 14 ppl irl with 360-1 had his 360 broken down.

I still wonder how many percent of ps2 has broken dowmn...
Even if you break 2 legs from a crab it still runs!
What you gotta do is find its weak spot and do massive damage at it.

Eddie_the_Hated
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RE: Peter Moore admit lots of failures and finally react!! - Jul 06, 2007 21:33
Niiice.





Shikashi
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RE: Peter Moore admit lots of failures and finally react!! - Jul 07, 2007 00:17
Is this why?

2.5 is way too much, but props to Microsoft for extending the waranty.

locopuyo
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RE: Peter Moore admit lots of failures and finally react!! - Jul 07, 2007 00:46


ORIGINAL: mastachefbkw


AWESOME, cause my 360 just now is back to 3 red lights.


Did you try the towel?


I did that but it only lasted for about 2 weeks before dying on me again, so I might as well send it in and get a new one for free.
"If you knew how good I am you would think I'm modest."

mastachefbkw
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RE: Peter Moore admit lots of failures and finally react!! - Jul 07, 2007 02:41


Now im sure the real number is around 5-8% that breaks,anyone who thinks its 33% must be a retard irl,every thrid 360 owner has his 360 broken down?
I know 14 ppl irl with 360-1 had his 360 broken down.


Now that I think of it, in my area, I know about 20 other people with 360s and only one other person has had a console fail other than me, and his console was a launch unit and was broke when he first got it.



2.5 is way too much, but props to Microsoft for extending the waranty.


That actually sounds about right, 2.5 of 12 million is around 20%. If I had to guess I would say 16% to 22%

alijay034
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RE: Peter Moore admit lots of failures and finally react!! - Jul 07, 2007 03:10
Hold on at what part are my comments immature, antagonistic and snide? Like I said if you are so worried about your little pool of money becoming a brick, then spend it on something else. This is common sense if your not sure about spending X on a product because it has high failure rates then don' t get one, where is the problem with that?

And yes gaming is a luxury, it is not a basic requirement to survive is it?

And what' s with the kids comments, yes I have kids, this thread has nothing to do with kids and is therefore not relevant.

Yes the PS3 does cost too much this has been discussed and discussed, again not relevant to this thread.
< Message edited by alijay034 -- 6 Jul 07 19:12:17 >

Dagashi
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RE: Peter Moore admit lots of failures and finally react!! - Jul 07, 2007 03:37


Alijay - if your worried you little pool ogf money will be wasted spend it on something else.




Dagashi -
For someone who says ps3' s cost way too much, you sure talk a lot of trash to me when all I' m saying is that I would be dissapointed to have a $550 console break on me.



Yes the PS3 does cost too much this has been discussed and discussed, again not relevant to this thread.


So first you say I should spend my " little" pool of money on something else, and then go on to say the ps3 is too expensive. Does the $50 difference between an elite(which I mentioned) and a ps3 make such a difference that one is considered a small amount of money, and the other, too expensive?

QuezcatoL
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RE: Peter Moore admit lots of failures and finally react!! - Jul 07, 2007 05:01
Mayby its around 10-18% however,anyhow anything above 5% is just horrible.
Even if you break 2 legs from a crab it still runs!
What you gotta do is find its weak spot and do massive damage at it.

alijay034
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RE: Peter Moore admit lots of failures and finally react!! - Jul 07, 2007 08:08
" If you want one get one, if your worried your little pool of money will be wasted spend it on something else. My 360 is over a year old and nothing wrong with it, it gets used for at least an average of 4-5 hours a day. The only issue I had was a game disc that was faulty. Oh and a kitten playing with the component cable, the TV which it uses has given me more problems and that is 9 months old! You have 2 choices either get one or don' t. Don' t whine about value for money, no console is value for money as it is a luxury item.

As for this extended warrenty I would suggest that this is something of a start from M$ regarding this issue, and I would like to think that there will be further announcements in the coming weeks and months regarding this and other 360 issues."

Ok above is my post, please show me where I mention the PS3?

Like I said in the post after this, it is common sense not to buy something with an alleged failure rate such as the 360' s, at the end of the day it' s your little pool of money that you had to work night and day for, so you can do what the hell you like with it, just don' t piss and moan about 360 failure rates if you buy a 360 and it dies. Why not wait for either a PS3 price drop or for the new 65nm machines to hit the stores. Try using common sense.

QuezcatoL
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RE: Peter Moore admit lots of failures and finally react!! - Jul 07, 2007 08:10
Now I have no idea how shipment is in your area nor do I give a fuck,but here in Sweden U get a new 360 in a week.

So im covered,and so far my 360 has worked like a charm for 1.5 year.

bye bye
Even if you break 2 legs from a crab it still runs!
What you gotta do is find its weak spot and do massive damage at it.

Agent Ghost
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RE: Peter Moore admit lots of failures and finally react!! - Jul 07, 2007 10:09
" We will also retroactively reimburse any of you who paid for repairs related to problems indicated by this error message in the past."


immortaldanmx
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RE: Peter Moore admit lots of failures and finally react!! - Jul 08, 2007 07:47

Now that I think of it, in my area, I know about 20 other people with 360s and only one other person has had a console fail other than me, and his console was a launch unit and was broke when he first got it.

Who was that? The only other person I know of is Brandon (Lawson) and his wasnt a launch unit.
I dont want to celebrate, I want to sell you hate.

mastachefbkw
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RE: Peter Moore admit lots of failures and finally react!! - Jul 09, 2007 00:52


Who was that? The only other person I know of is Brandon (Lawson) and his wasnt a launch unit.


This was a black kid I use to hang out with who thought he was white

immortaldanmx
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RE: Peter Moore admit lots of failures and finally react!! - Jul 10, 2007 12:45
And my disc drive just quit reading yesterday. Talk about timing. But when I get it back, if anything else goes wrong Im voiding the warranty and fixing it myself
I dont want to celebrate, I want to sell you hate.