Sony knows that PS3s are collecting dust...

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Joe Redifer
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Sony knows that PS3s are collecting dust... - Nov 11, 2007 10:12
...so they are voiding the warranty of excessively dusty systems:


" I just got off the phone With PS3 customer support who kindly informed me that my PS3 is " too dusty" to be replaced under warranty. But won' t provide pictures unless they are subpoenaed."


Source
< Message edited by Joe Redifer -- 11 Nov 07 2:13:17 >

Nitro
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RE: Sony knows that PS3s are collecting dust... - Nov 11, 2007 10:40
It' s not like it actually attracts dust. It' sjust more visible because of the case colour/shininess.

Why did he feel the need to list the non-PS3 Sony products he owns? I take it there' s nothing wrong with any of them? And why the fuck does he have 5 controllers? And does his " entertainment centre" actually consist of three 42" + TV' s? And if this guys has a " dust-less room" - where did all the dust that destroyed his PS3 come from? And why did the customer support rep require the original sales receipt? Is that a US returns thing? Also, how does Folding@home figure into this? He says it auto-starts and runs all the time, and that' s why it' s filled with dust?

Grant Delmore
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RE: Sony knows that PS3s are collecting dust... - Nov 11, 2007 12:50
That is very interesting, I see no reason why dust should constitute a void of warranty, Obviously Sony needs to design the consoles better and get better fan filters. If i was him i would bring that case to the courts and have Sony try explain that to a judge. And im pretty sure dust does not constitute as an act of god.

Joe Redifer
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RE: Sony knows that PS3s are collecting dust... - Nov 11, 2007 13:55
Yeah, I think the Lord would send a torrential flood to take out the PS3 instead of... dust. I don' t know why they just don' t clean the dust, check that it works and send it back to him. Of course since it is already " out of warranty" due to the dust, he could open it up and clean it himself anyway. There' s no way he can void the warranty now.

Grant Delmore
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RE: Sony knows that PS3s are collecting dust... - Nov 11, 2007 14:09
The more i think about it, I cant understand how it could get that dusty, I mean i keep my consoles in my bedroom and i hardly every let the room vent :P So theres bound to be a tonne of dust, But my consoles never get dusty and my tv is always clean.... So i don' t know what conditions the guy lives in but he must never vacuum for it to get extremely dusty.

ys
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RE: Sony knows that PS3s are collecting dust... - Nov 11, 2007 23:22


ORIGINAL: Joe Redifer

Yeah, I think the Lord would send a torrential flood to take out the PS3 instead of... dust. I don' t know why they just don' t clean the dust, check that it works and send it back to him.

Haha, a flood seems more appropriate for a god indeed. Unless it' s so much dust that it covers continents and every possible crevice :P

I also think that they could just clean it out fast when they check the product. This was what they did with some satellite decoder we sent in for repair a few years ago. I' ve never heard a customer service use this explanation about dust before.


Why did he feel the need to list the non-PS3 Sony products he owns?

Maybe to show that he/she isn' t against Sony. Otherwise words like " M$ fanboy" or something similar could appear quite fast when others comment :P

I assume that this isn' t the official stance for all PS3 customer services though. Maybe something at that place only?

Chimura
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RE: Sony knows that PS3s are collecting dust... - Nov 13, 2007 05:32
Dust voids the warranty? I see, better keep that in mind. Not that I have much warranty left anyway, but I don' t know, this whole thing sounds a little weird, like how did he collected dust if he himself said his room is dustless? Hmmm....

mastachefbkw
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RE: Sony knows that PS3s are collecting dust... - Nov 13, 2007 05:44
Welcome to the forums Chimura.

Chimura
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RE: Sony knows that PS3s are collecting dust... - Nov 13, 2007 06:00
Thanks! I' ve been coming to Kikizo for a while. specially for the Itagaki interviews but I had never tried to join until now. I' ve seen some surprisingly mature conversations going on around here unlike most forums (sure, I' ve seen users like Johnfun in this one too) but I am glad I joined, I' ve found out lots of cool things here bout the games.

Eddie_the_Hated
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RE: Sony knows that PS3s are collecting dust... - Nov 13, 2007 07:30
You know we' re like the emotionally unstable clingy girlfriend of all web forums though right? Once you' re in, you can' t leave.

Welcome to the forums.

Chimura
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RE: Sony knows that PS3s are collecting dust... - Nov 13, 2007 07:51
Thanks again, and don' t worry, there is enough me to please the clingy gf

mastachefbkw
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RE: Sony knows that PS3s are collecting dust... - Nov 14, 2007 05:07

Once you' re in, you can' t leave.

Unless you' re like the other 1000 or so people that joined and left

immortaldanmx
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RE: Sony knows that PS3s are collecting dust... - Nov 14, 2007 05:17
Not really, most people that stayed gone werent wanted (Fathoms, gangsta, etc.)
I dont want to celebrate, I want to sell you hate.

mastachefbkw
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RE: Sony knows that PS3s are collecting dust... - Nov 14, 2007 05:22

Not really, most people that stayed gone werent wanted (Fathoms, gangsta, etc.)
I thought the only person who didnt want gangsta was quez?

Agent Ghost
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 02:37

Hehehe, seems quite correct. Though not totally ;)


You' re not asian?


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ys
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 05:23

ORIGINAL: Agent Ghost


Hehehe, seems quite correct. Though not totally ;)


You' re not asian?


Hm, was this the conversation from the other topic? I guess it refers to my answer there.

Anyway, no I' m not Asian. I guess the avatar of Yu Suzuki maybe reinforced that impression? :P


< Message edited by ys -- 14 Nov 07 21:23:27 >

mastachefbkw
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 05:35


mastachefbkw: Redneck Xbox fan
Yee haw?

emofag
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 05:45
Maybe he shouldn' t be a disgusting animal and keep his shit clean.

If I took a shit on my console and shipped it to you would you fix it? No, that shit is nasty, dirty motherfucker.
< Message edited by emofag -- 14 Nov 07 21:45:58 >

mastachefbkw
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 05:48

Joe Redifer
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 11:51

Demonoroth
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 17:49
....that' s a lot of dust there....

That ain' t dusty...that' s just dirty.

Wouldn' t be surprised if Sony just threw some mud on it before taking their pics

Seriously it almost seems impossible for that much dust to get on your console...hell you can even see fingerprints.

If that much dust gets on your console...then how dusty is that house I wonder.
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UnluckyOne
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 20:30
Hah! Where on earth was his " Entertainment Unit" located? The chimney?

emofag
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 20:47
That' s just fucking nasty, the guy who started the complain should be killing himself just about now, the world knows what a complete nasty fuck he is now.

killemoff
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RE: Sony knows that PS3s are collecting dust... - Nov 15, 2007 23:11
Seriously, if he didnt roll around in the mud with it, that would' ve never happened!

Now why would anyone roll around in mud, with a console... *wonders*

ys
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RE: Sony knows that PS3s are collecting dust... - Nov 16, 2007 00:16
This looks more like it' s been outside on some construction site where trucks pass by so dust flies around... I' ve never seen that much dust on a product before.

emofag
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RE: Sony knows that PS3s are collecting dust... - Nov 16, 2007 01:15
It' s not even dust, you can see CHUNKS of dirt in there.

If I was sony I would throw that thing in the trash, fuck that dirty asshole.

Ikashiru
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RE: Sony knows that PS3s are collecting dust... - Nov 16, 2007 02:31
I' ve worked on pcs on major construction projects like the second Severn crossing (4mile long bridge etc..) in the UK and I can tell you it' s not uncommon for up to an inch of debris across a pc' s interior!

So you could say the PS3 broke easily compared to a - but to be fair we have no idea what the muppet did to it apart from getting it filthy. It certainly does not tie in which his story of owning all the sony hardware (3 TV' s etc..)..

Sony should fix it for good publicity now really - and if it was only that dirty it should have continued to work really!

mastachefbkw
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RE: Sony knows that PS3s are collecting dust... - Nov 16, 2007 11:15
Did they ever even determine the cause of the PS3 breaking or are they just not even going to bother because of all the dust?

Grant Delmore
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RE: Sony knows that PS3s are collecting dust... - Nov 16, 2007 11:22
They will see whats wrong with it if he pays the out of warranty fee.
And that is disgusting, I mean i clean my consoles around once every 2 weeks, or atleast drag my hand across the top to get rid of a layer of dust that occurs naturally, But its invisible dust and not as caked on as that.
Kinda reminds me of pimp my ride and how disgusting some Americans can be.
Just cause your cars junk doesn' t mean you cant clean it. *not my opinion of Americans just the ones i have seen on PMR.

mastachefbkw
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RE: Sony knows that PS3s are collecting dust... - Nov 16, 2007 11:39


Kinda reminds me of pimp my ride and how disgusting some Americans can be.
Just cause your cars junk doesn' t mean you cant clean it. *not my opinion of Americans just the ones i have seen on PMR.



I' ve taken apart 2 360s and one, the console was full of dust on the inside. It was so bad it was almost completely blocking the fan. The other, which was better taken care of(and an older console too), was fine, I just took it apart for shits and giggles. I guess it all just depends on the owner.

Nitro
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RE: Sony knows that PS3s are collecting dust... - Nov 16, 2007 19:27


...I paused for a good 8 seconds, because my PS3 had not moved from the entertainment center that it sat in more than 8 months I had wiped it off before sending it out...



ORIGINAL: Joe Redifer

Sony released the pics of the dusty/dirty PS3:








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